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SCENARIO: You use an Intel-based computing platform with an Intel SATA controller. You move an existing Windows installation or system image to a larger hard drive. After moving to the larger drive, you experience issues with services not starting, and/or Outlook or OneNote complains about Windows [Desktop] Search. You may experience problems with Windows Defender or Windows Update not functioning properly.

SYMPTOMS: Most of the time, this problem will be discovered when starting Outlook or OneNote, in the form of the message “The Microsoft Windows Desktop Search component is not properly installed.” There may also be the following Event IDs in the system event logs:

  • 257: “The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -583”
  • 1006: “The Windows Search Service has failed to create the new search index. Internal error <4, 0x8004117f, Failed to add project: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects>.”
  • 7023: “The Windows Defender service terminated with the following error: -1906441657”
  • 7024 or 7031 or 7034: “The Windows Search service terminated with service-specific error -2147217025.”

SOLUTION: You are running an outdated version of the Intel Matrix Storage Manager and Intel Rapid Storage Technology driver and software, and it is interfering with the functionality of these services. Visit the Intel download center to download and install the latest Intel Rapid Storage Technology software for your operating system.

Please leave a comment with feedback if this is helpful or not helpful!

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7 Comments

  1. You are a life-saver. My computer’s RAID 0 array failed a little over a week ago. I made a disk image, had the HDs replaced with just one, restored the image, and the search service and Windows Update were gone. I downloaded the latest Intel driver, and there was a scary moment when I tried to search for a file after reboot and the computer locked up. Turns out I just jumped the gun before Add New Hardware was finished doing its thing, and after the second reboot, I can search for my files again and Windows Update is back. Thank you so much.

  2. This fix worked for me too. I had a Dell Opti 960 with RAID 1 array. 1 drive failed, after replacing it Search/Indexing stopped working. After a frustrating day, I upgraded from IMSM 8.9 to Intel RST 11.12.0.1006 and Search/Indexing started working again. Thanks.

  3. This is unbelievable! It really worked! I moved a Windows 7 installation from an old 1 TB drive to a new drive of the same size and Windows Update refused to work. I also had old IMSM 8.9 installed, and after installing newer IRST drivers everything worked again. Awesome! Thanks alot!

  4. valid!!! you solved my issue….
    and saved my ass!!!!

    many thanks again

  5. I restored a Windows 7 Image that originally was on a 1.5 TB drive to a 2TB drive and have this exact issue. I am unsure what I should be downloading however, since all the drivers in the link above refer to RAID and I do not have a RAID. Any help would be greatly appreciated.

  6. Wow. THANK YOU VERY MUCH! This was incredibly helpful.

  7. Fantastic advice thank you. I was going mad on this as the cause is not really connected to the effect – very hard to figure out!


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